Fees and Charges
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Full fees and charges.
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Prices may varu every transaction. All prices and/or savings quoted for your package pre-booked products or services are correct at the time of booking.
- Fees are including local taxes (if applicable).
| SERVICE DESCRIPTION | FEE (MYR) |
| Booking Processing Fee | 20.00 |
| Cancellation Fee (if eligible) | 150.00 per booking |
| Refund Processing Fee (if eligible) | 50.00 per request |
| Name Change (per person, if allowed) | 100.00 |
| Date/Time Change (per change, if allowed) | 100.00 |
| Destination Change (per change, if allowed) | 200.00 |
| Excess Baggage (per kg) | 100.00 |
| Priority Check-in (optional) | 50.00 per person |
| Seat Selection (optional) | 20.00 - 300.00 |
| Document Re-Issuance Fee | 30.00 per document |
| No-Show Fee (if missed without notice) | 200.00 |
| Service Fee (Manual Customer Assistance) | 100.00 per request |
| Payment Decline/Reprocessing Fee | 10.00 per transaction |
| Late Payment Fee (for installment) | 50.00 |
| Urgent Processing Fee (last minute) | 200.00 |
| Successful FPX payment | 1.5% of transaction value or min. RM1 |
| Payment via Credit Card Surcharge | 1.5% of transaction value or min. RM1 |
| Service Recovery Fee (for complaints) | 150.00 per case |
| Lost/Damaged Baggage Claim Assistance | 100.00 per request |
| Travel Document Verification | 30.00 per person |
| Visa Application Handling Fee | 80.00 per application |