Legal Hub

At travelexnow, we value transparency and accountability in everything we do. This Legal Hub brings together all of our terms, policies, and disclaimers so you can understand your rights, obligations, and what to expect when you interact with us.

To make it easier, we’ve organized our documents into two categories:

  • A. Booking & Travel Terms

    These documents apply when you make a purchase or booking through our platform. They explain everything from how we process your bookings to how refunds, cancellations, and data privacy work. They also cover the terms of our chatbot RUMI, loyalty program, and promotions:

    • Booking Terms and Conditions
    • Customer Conduct & Communication Policy
    • Terms of Use
    • Privacy Statement
    • Refund and Cancellation Policy
    • RUMI Terms and Conditions
    • travelexnow Rewards+ Terms and Conditions
    • travelexnow Promotion Terms and Conditions
    • travelexnow Social Media Community Guidelines
    • Travel Disclaimer / Liability Waiver

  • B. General Programs & Offers

    These documents apply to other parts of our services that may not involve bookings but are still important if you’re engaging with us through gifts or collaborations:

    • travelexnow Gifts Terms and Conditions
    • Affiliate Program Terms
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Legal Drawer

  • Affiliate Program Terms

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  • Booking Terms and Conditions

    Booking Terms and Conditions explains on the general use for services provided.

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  • Customer Conduct & Communication Policy

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  • Privacy Statement

    The Privacy Statement explains how we protect your personal information.

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  • Refund and Cancellation Policy

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  • RUMI Terms and Conditions

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  • Terms of Use

    Our Terms of Use contain the acceptable use policies and the disclaimers on our website.

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  • Travel Disclaimer / Liability Waiver

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  • travelexnow gifts Terms and Conditions

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  • travelexnow's promotion Terms and Conditions

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  • travelexnow rewards+ Terms and Conditions

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  • travelexnow Social Media Community Guidelines

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e-forms

Find travelexnow official e-form here