Travel Operations & Customer Service Internship

Job Summary:
Support day-to-day operations and customer service for travel bookings and itinerary management, ensuring seamless client experience.

Functional Responsibilities & Duties:

• Respond to customer inquiries and assist in pre/post-booking support

• Update and maintain travel information, documentation, and forms

• Track and manage booking status with vendors and partners

Role Responsibility:

• Collaborate with operations and sales team to improve process flow

• Provide feedback on customer pain points and solutions

• Participate in training sessions and handle mock inquiries

Qualifications:

• Currently pursuing a Tourism, Hospitality, or Business-related program

• Strong organizational and communication skills

• Able to multitask and manage time effectively